AI Strategy
The Death of the SaaS Model: Why the Next Decade Belongs to Owned AI Infrastructure
SaaS made sense when software required vendor-managed infrastructure. AI changes the equation. Compute costs are falling. Deployment complexity is decreasing. Data sovereignty requirements are increasing. The logical endpoint is owned AI infrastructure, not rented SaaS.
Aashi Garg 
AI Strategy
The operating model behind AI-first customer service
Better, faster, cheaper Cost reduction is the small win. The big win is capacity: 24/7, multilingual, consistent service that frees humans for judgment-heavy work. Customer service has lived under...
AG
Aashi Garg 
AI Strategy
The AI-Native Company: A Manifesto for the Business Of 2026
AI Strategy In Action 10 Commandments of adopting AI as part of your DNA This document is an edited and expanded version of the GoZupees internal manifesto, based on our daily practices and the...
SB
Sandeep Bansal